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Understand what Emotional Intelligence is (and isn’t) and leverage its power to work more effectively together as a team, with clients and in your community.
Learn how to detect subtle emotional cues and determine whether others are emotionally engaged or not.
Find simple techniques to stay calm, cool and collected during challenging conversations and high-pressure situations.
Understand the science of the human brain and how the way we are wired influences behavior.
Identify, build, and leverage specific ‘influence moments’ when people are most ready to listen and agree to your point.
Discover ways to increase connection with anyone (whether customers, co-workers or family members), and defuse people who are being emotionally hijacked.
Commit to specific and measurable goals to increase performance and leadership skills.
Half-Day Workshop
One-Day Workshop
Two-Day Workshop
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Emotional Intelligence Works
The rules for work are changing. Outstanding business leaders are not just defined by their IQs or even their job skills, but by their Emotional Intelligence (EI); a set of competencies that distinguishes how people manage feelings, interact, and communicate. In fact, analysis done of 500 corporations concludes that EI is the barometer of excellence on virtually any job. An extraordinary amount of research that shows how successfully handling emotions contribute to almost every aspect of business success, in areas as far ranging as customer loyalty, influence, leadership, and employee retention.
This lively and informative workshop will examine key personal EI competencies as well as critical EI relationship skills for success. As Daniel Goleman says, “Emotional intelligence includes self-awareness – knowing what we're feeling and why we're feeling it. It's self-management. It also involves empathy – being tuned in to other people – and social skills.” Your team will learn practical ways to develop such intrapersonal skills as self-awareness, self-regulation, flexibility and resiliency, and interpersonal skills such as empathy, building rapport, and persuading others.
Unlike IQ, emotional intelligence (EQ) can keep growing – it continues to develop with life experiences. However, it does need to be practiced in order to grow. Emotional Intelligence Works will provide you with the practical guidance and all the tools you need to optimize your team’s Emotional Intelligence and unleash their hidden potential.
Practical and Applicable
At Quixote, we know how important it is for any new training knowledge to be practical and applicable. That’s why we put such great emphasis on immediate and realistic application. Participants leave with a plan in place for employing their new skills in the coming week and beyond.
We also know that people respond best to presentations that are energetic, interactive and fun. There is always laughter in the session. And the unique methodologies we employ definitely help � we�ve used the modalities of chocolate and even wine pairing to explore the workshop content. Any of our fun team building programs can be easily combined with this workshop to create that magical mix of meaningful fun.
Best of the Best
Our research team gathers the latest management and leadership research and sifts through that impressive collection of knowledge and wisdom. We then distill what we�ve found into what is most important, memorable and applicable to you and your team. In short, we do the work so your people can benefit the most. Emotional Intelligence Works draws on the research of such thought leaders as Daniel Goleman, Howard Gardner, Dan Pink, Malcolm Gladwell, Steven Pinker, Martin Seligman and Marshall Rosenberg.
Participants walk away from the session with practical tools that can be immediately applied to their individual work situations, as well as a vision of the powerful productivity possible in a team that recognizes and leverages all team members� strengths. We stretch our time together (and your training dollars) by including (optional) pre-workshop assignments, post-event success tools and coaching.
Customization
We customize key components of the workshop to ensure that you get the right material to the right people at the right time, maximizing the return on your investment. We take into account your unique team situation and your desired outcomes.
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