Quixote Consulting

Influence Resources

Influence - The Essentials

Changing Minds: The Art And Science of Changing Our Own And Other People's Minds (Leadership for the Common Good) by Howard Gardner

Influencer: The Power to Change Anything by Kerry Patterson, Joseph Grenny, David Maxfield, and Ron McMillan (also a variety of free resources at www.influencerbook.com)

A Whole New Mind:  Why Right-Brainers Will Rule the Future by Daniel H. Pink
Particularly the chapter on Empathy

Nonviolent Communication by Marshall Rosenberg (Valuable to learn more about empathy, requests vs. demands, identifying underlying needs and recognizing emotions based on whether those needs are being met and the value of a question vs. statement)

Influence - Worthy Additions To Your Library

What You Can Change . . . and What You Can't: The Complete Guide to Successful Self-Improvement by Martin E. Seligman

Learned Optimism: How to Change Your Mind and Your Life by Martin E. Seligman

Influence: The Psychology of Persuasion by Robert B. Cialdini

Gandhi An Autobiography – The Story of My Experiments with the Truth
Mahatma Gandhi

Crucial Conversations: Tools for Talking When Stakes Are High by Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler

The Science of Influence: How to Get Anyone to Say "Yes" in 8 Minutes or Less!
by Kevin Hogan

The Tipping Point: How Little Things Can Make a Big Difference by Malcolm Gladwell

Emotional Intelligence

Books by Daniel Goleman

  • Working With Emotional Intelligence
  • Social Intelligence
  • Primal Leadership

Web resource: www.eiconsortium.org

Free EQ test: tinyurl.com/dbsd8

Nonverbal Communication

The Micro Expression Training Tool (MITT) teaches you to spot the seemingly undetectable expressions that occur when someone is just beginning to feel an emotion.  The tutorials include pretests to measure your current ability – and a final test to see how much you’ve improved.

Emotions Revealed:  Recognizing Faces and Feeling to Improve Communication and Emotional Life by Paul Ekman

Spot the Fake Smile – Take the BBC’s ten-minute, twenty-question test, based on Paul Ekman’s research, to see how good you are at detecting the difference between a fake smile and a real one.

Minds in the Eyes Test – This test measures your ability to identify a facial expression from only a person’s eyes

Dictionary of Nonverbal Gestures, Signs and Body Language Cues

Blink: The Power of Thinking Without Thinking by Malcolm Gladwell


The Power of Myth by Joseph Campbell with Bill Moyers (available on DVD, CD and in book format)

The Hero With a Thousand Faces by Joseph Campbell

The Story Factor: Secrets of Influence from the Art of Storytelling by Annette Simmons

The Power of Personal Storytelling by Jack Maguire

The Triumph of Narrative: Storytelling in the Age of Mass Culture  by Robert Fulford

Pete Seeger’s Storytelling Book
National Storytelling Network (NSN) non-profit organization 
Storytelling Magazine is published bimonthly by National Storytelling Network

Empathy Resources

Global Volunteers

Cross Cultural Solutions

Sustainable Harvest

Ambassadors for Children

The Busy Family's Guide to Volunteering: Do Good, Have Fun, Make a Difference As a Family by Jenny Lynn Friedman

Make a Difference: America's Guide to Volunteering and Community Service by Arthur I. Blaustein

World Volunteers (3rd Edition): The World Guide to Humanitarian and Development Volunteering by Fabio Ausenda, Erin Mccloskey

Volunteer Vacations: Short-Term Adventures That Will Benefit You and Others
by Bill McMillon , Doug Cutchins, Anne Geissinger

The Kid's Guide to Service Projects: Over 500 Service Ideas for Young People Who Want to Make a Difference (Self-Help for Kids Series) by Barbara A. Lewis

A Kid’s Guide to Giving by Freddi Zeiler

The Complete Guide to Service Learning: Proven, Practical Ways to Engage Students in Civic Responsibility, Academic Curriculum, & Social Action by Cathryn Berger Kaye